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• • News
    • 05/17/2013

      New Career Opportunities Available

    • 05/14/2013

      Larson Joins Chesapeake as VP/Treasurer

    • 03/07/2013

      Online Registration Open for 2013 User Conference

    • 01/18/2013

      Chesapeake Announces Strategic Unclaimed Property Compliance Alliance with Moyer & Osibodu

    • 12/31/2012

      New Year's Greetings from Chesapeake

    • see more
  • User Conferences
    • 00/00/000012
    • 01/01/2013User Conference 2013
    • see more
  • Trade Shows
    • 03/24/2013UPPO Annual
    • 04/21/2013Texpo
    • 04/21/2013Payments 2013
    • 04/23/2013MNAFP
    • 04/25/2013EXPO LA
    • see more
• • Products

    • Comprehensive Financial Solutions

      Chesapeake provides industry-leading, end-to-end account reconciliation software and financial solutions that seamlessly integrate cash management/treasury with general ledger account reconciliation, account analysis, and regulatory compliance functions. Information-sharing across all applications optimizes funds management, improves the financial close process, increases the efficiency and accuracy of general ledger account reconciliation, and simplifies compliance by enforcing company policies and procedures and financial regulations. Chesapeake solutions deliver actionable information and productivity improvements that can benefit a wide range of organizations, yielding tangible ROI from your software investment. From retailers to banks and financial services organizations to insurance companies, Chesapeake solutions help minimize risk, reduce costs, and maximize profitability.

      Total Reconciliation Solution (T-Recs^®)

      A control framework for governance, risk management, and compliance. T-Recs helps organizations improve risk management, assess the effectiveness of controls, measure ongoing performance, and support accurate financial reporting.  T-Recs brings visibility and control to account reconciliation, financial reporting, workflow management, financial oversight, and close. 

      Unclaimed Property Compliance System (UPCS^®)

      Helps you search, report and comply with state escheatment requirements. UPCS produces personalized search letters so you comply with owner notification rules, and generates unclaimed property reports for all 54 jurisdictions.

      SmartAnalysis^®

      A powerful tool for analyzing commercial bank fee data across all your banking relationships. SmartAnalysis compares actual and expected charges, highlights discrepancies, and verifies application of volume discounts. Sophisticated "what-if" functionality helps you identify and negotiate the best combinations of price and service in all your banking relationships.

      SmartAnalysis RM^®

      A relationship management tool that boosts the power of SmartAnalysis. SmartAnalysis RM organizes and documents your financial relationships and provides global one-step editing of account details. By organizing key information such as contact data, target balances, account criteria, and cut-off dates in a single location, SmartAnalysis RM simplifies updates, reduces potential fraud, boosts productivity, and speeds reporting.

      Chesapeake IDM^® (Internet Data Manager)

      An incomparable banking data exchange tool. IDM automates the Internet retrieval of financial data, reducing the expense and effort associated with data acquisition, and minimizing the possibility of fraud. IDM, which involves no special authorizations or additional bank fees, puts you in control of data retrieval.

      Implementation Services

      Chesapeake delivers a full range of specialized, "best-practice" implementation services including definition of requirements, project planning, system design and development, installation and testing, and user training. After implementation, our personalized customer support service is there for you, offering staff experts who are familiar with your application and committed to seeing successful resolution of any issues that might arise.

      Outsourced Services

      Outsourcing provides the most effective way to minimize operating costs and maximize profits by turning over non-core business processes to Chesapeake, a specialist with the staff, facilities, and expertise to perform these functions more economically and efficiently. Outsourced services vary by Chesapeake product offering, but all deliver the savings and expert handling customers expect of the Chesapeake name.

      Premium Maintenance Plan

      To maximize the value derived from your investment in our software, Chesapeake offers customers a premium maintenance plan offering higher-level services specific to your firm and its unique business needs. Our experts will work with yours each month to leverage the power of our software in your operations through expert analysis and review. Premium maintenance plan services vary by Chesapeake software product.

      Product Demos

      You can view demonstrations of our products online. For quick and easy access, call our corporate headquarters at 410-356-6805 or contact your Chesapeake sales executive.

  • Services

    • Implementation Services

      Chesapeake’s goal is to provide solutions that are specifically tailored to your business requirements and strategy. But those solutions extend beyond state-of-the-art software. They incorporate expert implementation services to deliver a system that suits your exact needs. The expertise we have gained from successful implementations in a host of industries provides insight into best implementation practices. This allows us to help you avoid process, installation, and operational missteps that often plague new system projects. From initial planning through final user training, Chesapeake experts support every phase of your implementation process.

      Support Every Step of the Way
      We begin by assigning an implementation specialist who will coordinate with your project team for implementation planning, product installation, and end-user training. An expert in the Chesapeake product you’ve chosen and the financial process you are automating, our specialist serves as the focal point for the project and is your contact for all questions, whether technical or procedural. He or she solicits other Chesapeake expertise as required and works with you every step of the way as your new system is brought to life.

      First, we define your unique requirements. We work with your project team to understand your business processes and share the experience we have gained with regard to best practices in your industry. Then we define and document your particular requirements to serve as the foundation for carefully crafting a system that precisely suits your needs.

      Next, we develop a detailed project plan. This detailed project plan, which includes specific roles and responsibilities, ensures that each requirement is effectively addressed. Jointly, we define components like your accounts, match rules, import and export definitions, and reports to automate your processes most efficiently. In addition, working with our consultants, your staff will acquire detailed information that will allow them to maintain the system and realize its full benefits.

      Then, we build, test, and install the system we’ve tailored for you. Chesapeake builds your client database at our offices, defining your accounts, assigning business rules, and tailoring reports. When the resulting software has been thoroughly tested, our technical experts install it in your environment and perform on-site retesting and verification to ensure it continues to provide the correct results.

      Finally, we train your staff to use your new system to its best advantage.
      We conduct on-site training at your location, using your data, to equip your staff with the knowledge it needs to minimize the transition to the new process.

      In addition to on-site training, Chesapeake also offers:

      • End-user training classes, held either at your site or in our offices, at a time of your choosing. During classes, which are customized to address your unique needs, we discuss and practice the most commonly used procedures and answer frequently asked questions.
      • 'Train the trainer' sessions that are designed to prepare a member of your staff to train other employees in the use of your Chesapeake product.
      • Monthly Online Training, which presents product features and functionality in a forum that fits easily into an employee’s ongoing work. The task-oriented training is followed by question and answer forums. Online training sessions are ideal to get new employees up to speed quickly, or to enhance an experienced user’s skill.
      • Annual User Conference training classes, which allow your staff to combine training with informative sessions and valuable networking time with other users and Chesapeake staff.

      We also offer Web-based SmartSupport through the exclusive "Clients Only" area on the Chesapeake Web site. Here you can complement telephone and e-mail support with:

      • Technical bulletins that update you on product enhancements
      • Resolutions to common issues
      • User Conference details and agenda
      • Monthly Online Training topics and schedules  
  • Outsourcing

    • Benefits of Outsourcing

      Successful companies seek ways to minimize operating costs in order to maximize profits. When it comes to business processes unrelated to your core revenue-generating activities, a specialist typically can perform these functions more economically and efficiently. This is the premise behind outsourcing, and the reason why most firms outsource at least one function.

      Cost often predominates decisions to outsource. It is expensive to hire, train, and retain staff with the expertise needed to perform specialized tasks. Also, it is costly to acquire the automated tools and facilities needed to support these functions and then hire, train, and retain the staff to oversee the maintenance and update of IT systems. Such infrastructure investments diminish a company’s ability to invest in core activities, which can affect profit. Service providers already possessing the tools, facilities, and specially trained personnel can provide these functions at a fraction of the cost due to economies of scale. A company benefits by turning fixed costs into variable costs and by minimizing risk related to critical tasks by placing them in expert hands.

      Chesapeake understands your need for expertise when it comes to automated general ledger reconciliation, account analysis, and compliance, especially unclaimed property reporting. Our staff are subject-matter experts in these areas and understand both the processes involved and the governing rules and regulations. Further, Chesapeake knows IT. Our facilities are state of the art, secure, and backed up in the event of disaster, freeing customers from maintenance, software updates, and user issues. In some cases, outsourcing can totally eliminate the need for in-house processing facilities and staff.

      Outsourcing your business processes to Chesapeake can help your firm

      • Focus on your core activities secure in the knowledge that all requirements/deadlines will be met
      • Improve your internal processes under our expert guidance
      • Improve risk management
      • Respond more rapidly to changing business conditions
      • Lower costs and better control your budget
      • Leverage the latest technology with utmost data security for your business
  • Downloads
    • T-Recs® BrochureTotal Reconciliation Solution (T-Recs®)
    • SmartAnalysis^® BrochureSmartAnalysis® Product Brochure
    • IDM™ BrochureChesapeake IDM™ (Internet Data Manager)
    • UPCS® BrochureChesapeake Unclaimed Property Compliance System
• 

Chesapeake SmartSupport^™

At Chesapeake, we are dedicated to building a strong and lasting working relationship with our clients that extends beyond the sale and implementation phases of your system purchase.

The heart of our ongoing client support is the SmartSupport Representative - an experienced professional who knows your Chesapeake system. Instead of an answering service, a delayed callback, or a referral to a prewritten "Frequently Asked Questions"� list, a call to our online Help Desk connects you with a person who is familiar with your application, and who is committed to seeing your issues through to successful resolution.

You can reach us by phone, fax, email. You choose the method that is best suited to the issue you need to resolve. Click HERE to contact us.